Enzo eBikes wants your shopping experience to be the best in the business. For that reason we offer a 30 day satisfaction guarantee. If you are not completely satisfied with your order, simply return the unused/unworn item(s) including all original tags and packaging at your expense within 30 days of purchase for a full refund.

Limited Warranty Your purchase includes the following warranty which is in lieu of all other express warranties. This warranty is extended only to the initial consumer purchaser. Limited Frame Warranty (2 years) Frames are guaranteed against manufacturing defect (defined as a defect in materials or workmanship as delivered with the product) for as long as the original purchaser owns the bicycle. If a frame failure should occur due to faulty materials or workmanship during the guarantee period, the frame will be replaced with the same or most nearly compatible frame then available. For frame replacement under the limited warranty, please contact the authorized dealer the bicycle was purchased from. Authorized dealers will contact us to initiate a warranty claim on your behalf. Frames must be returned for inspection at the customer’s expense and include a copy of the original and dated purchasing receipt. Please note: the fork is not part of the frame. Component Warranty (1 year) Most non-proprietary components have a limited warranty offered by the component manufacturer directly. Please contact your authorized dealer for additional information on making a warranty claim on such a part. All other parts except Normal Wear Parts are guaranteed against a defect in materials or workmanship for as long as the original purchaser owns the bicycle.

 

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